What is the Ontario Perception of Care Tool for Mental Health and Addictions (OPOC-MHA)? OPOC-MHA is a validated and copyrighted instrument developed by the Centre for Addiction and Mental Health (CAMH) to measure client perception of care in mental health and addiction services. There are two versions:

• One is to be completed by registered clients (38 items);
• The second version is for family members/supporters (e.g., a parent who has a child in the program, a spouse or partner), who are not registered clients, but who are also receiving services from the program (17 items).

Demographic information is also collected to help organize the information and identify potential inequities in treatment. Client perception of care is gathered across the following seven areas:

OPOC-MHA implementation continues across the province.  The measure is also providing a foundation for collaborative quality improvement endeavors – check out the Continuous Quality Improvement Collaborative (Link to project page)